Should you feel that the app is not helping or does not fit your needs, please feel free to contact us at tech@tamagotech.com. Our team would gladly sit down and figure something out to help your business.
However, if you insist that the app is not for you, we'll automatically cancel the subscription when you uninstall the app from your BigCommerce Admin. If you uninstalled Export Stash after passing the 2-week mark of your billing month, no refund will be issued. If you uninstalled Export Stash when it just started its monthly cycle, we'll issue that month's refund for you.